Strengths:Good Machine
Weaknesses:Power supply died one day after product received. ASUS says they\'re not in stock, will have to order from Taiwan, and I shouldn\'t expect it for a month.
Summary:Think hard before buying from ASUS. This is a nice machine, but it is unacceptable that a major item such as a power supply would be out of stock for a month. The difference between this machine and others made by reputable U.S. companies is minimal, so don\'t take the chance!
I explained that I bought this for business and asked that they at least replace the machine since I had just bought it the day before. They refused and said there was nothing else they could do for me.
Going through ASUS\'s website one gets the distinct impression that this is not a customer oriented company. For example, it explicitly states that many of the notebook parts they sell on their site are sold without any warranty whatsoever.
This situation would be very less likely to have occurred at other U.S.-based companies that sell products that are substantially the same. It is now clear to me that when one buys a consumer product these days, one has to be very careful not only to choose the right product, but also the right company.
I can\'t stress this enough: It is not worth taking the chance of purchasing a product like this from a company that has been shown to have little regard for its customers, especially when comparable products exist elsewhere.
Look around some more!
